B2B Facility Solutions - A Socially Responsible Company
B2B Facility Solutions - A Socially Responsible Company
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About Us

B2B Facility Solutions is a commercial cleaning provider based in Kingston upon Thames, supporting businesses across central London and Surrey. Established in 2019, we specialise in delivering reliable, high-standard cleaning services, with particular expertise in healthcare and medical environments, helping clients maintain facilities clean, safe, compliant, and consistently well-managed.


We set out to fix a problem we repeatedly saw across multiple sectors — businesses stuck with unreliable, inconsistent cleaning providers that created more stress than they solved through missed tasks, lack of care, poor communication, and little to no visible management. As a result, many felt they were not receiving the quality or value they were paying for.
 

To address this, we designed our Service Standard around trust, accountability, and measurable value. Driven by trusted, highly trained teams, supported by regular inspections and evidenced through detailed monthly service reports, our approach replaces uncertainty with a structured, visible system that keeps standards high and clients fully informed. 


Our Service Guarantee ensures you always know who to contact, what’s being done, and when it will be resolved.


For healthcare and medical environments, we deliver CQC-compliant cleaning aligned with the National Standards of Healthcare Cleanliness, ensuring safe, hygienic spaces with zero risk to sensitive equipment or critical operations. 


For all other sectors, we apply the same level of compliance, reliability, and attention to detail — at no additional cost — giving every client a consistent and dependable service.
 

Led by an experienced management team with backgrounds in cleaning, healthcare, hospitality, and clinical science, we combine operational expertise with a deep understanding of the environments we serve.


When our team is on-site, you can be confident that every task is handled with care and attention, supported by systems that ensure consistency, accountability, and long-term value.

Our Mission

"To provide a service built on professionalism, trust and measurable value for our clients, so their facilities are maintained impeccably clean, cared for and compliant."

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Our culture is driven by our CORE VALUES and these are the foundation of everything we do. 


By embracing ✅ Always Do Great Work✅ we hold ourselves to the highest standards in every task, ensuring consistency and excellence. 


➕Be Positive➕ fuels our teamwork and client relationships, turning challenges into opportunities. 


🫶 Care About Your Job🫶 means taking pride in the details—because we know clean spaces impact lives. 


And in 🤝 Do Good Deeds🤝 we go beyond the expected, creating value that lasts.


Together, these values shape a team that doesn’t just clean, but delivers on our mission every single day. 

Corporate Social Responsibility

To Our Valued Clients

To Our Dedicated Employees

To Our Valued Clients

We guarantee the excellence and reliability of our cleaning practices.

To Our Planet

To Our Dedicated Employees

To Our Valued Clients

 We prioritise the use of environmentally friendly products & practices and strive for a positive contribution the community. 

To Our Dedicated Employees

To Our Dedicated Employees

To Our Dedicated Employees

We commit to fair employment practices, fair pay and giving back to the communities we operate in.

Meet The Team

John Zapata Restrepo

Managing Director


John has worked in the Hospitality, Healthcare and the Cleaning industry for over 20 years.


While working in these customer service focused industries, John has gained vast experience and knowledge in delivering great service and knows all the pitfalls that affect customer satisfaction. 


They are now the pillars used to run B2B Facility Solutions and John vows to save clients from stress and wasting money. 


"If cleaning companies are designed to support businesses, everybody wins."


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Sukanthini Zapata Restrepo BSc LIBMS

Director


Sukanthini (aka Sue),  graduated from St Georges University with a first and is now a qualified Biomedical Scientists. She has been working with the NHS and private healthcare laboratories for over 9 years.


Her experience, knowledge and expertise has been invaluable in setting up systems and processes, and maintaining H&S and Quality standards. 


Sue also has a creative side and is always pushing the boundaries of innovation which have maintained the company's modern approach, efficiency, compliance and stability to deliver the high-end quality service B2B Facility Solutions is known for.


" I feel fortunate to be in a position where I can use my passion, my skills and my knowledge to support and improve businesses in every way." 


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Case Studies

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Kingston Upon Thames - Chessington KT9 2DZ

0208 397 4780

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Registered in England and Wales No. 12353981

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